Terms and Conditions

Welcome to Nazrakh. These Terms & Conditions (“Terms”) govern your use of our website, products, services, and all related interactions with Nazrakh Fashion Pvt. Ltd. (“Nazrakh”, “we”, “our”, or “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the website.

1. Business Information

Business Name: Nazrakh Fashion Pvt. Ltd.
Brand Name: Nazrakh
Business Address: Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh – 210001, India
Support Email: care@nazrakh.com
Support Phone: +91 6284057687
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

2. Eligibility to Use

By using this website, you confirm that:

  • you are at least 18 years of age,
  • or you are accessing the website under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes and in accordance with these Terms.

3. Products & Services

Nazrakh offers fashion jewellery and related accessories inspired by symbolic protection aesthetics and modern fashion trends.

We strive to display product details, colors, images, and descriptions as accurately as possible. However:

  • actual product colors may vary depending on screen settings,
  • handmade or crafted products may have slight variations,
  • and minor differences may occur due to photography or lighting conditions.

All products are subject to availability.

Nazrakh reserves the right to:

  • modify,
  • discontinue,
  • or limit the sale of any product without prior notice.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as mentioned during checkout.

Payments are securely processed through trusted payment gateways including:

  • Shiprocket Checkout
  • Razorpay

Nazrakh reserves the right to:

  • modify product pricing,
  • cancel suspicious transactions,
  • refuse orders,
  • or limit quantities at its sole discretion.

5. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

Nazrakh reserves the right to:

  • cancel orders,
  • refuse service,
  • or reject transactions

for reasons including but not limited to:

  • suspected fraud,
  • pricing errors,
  • inventory issues,
  • payment verification problems,
  • or operational limitations.

Orders may only be cancelled before dispatch.

Once shipped, cancellation requests may not be accepted.

6. Shipping & Delivery

Nazrakh currently ships within India only.

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days

Delivery timelines are estimates and may vary due to:

  • courier delays,
  • weather conditions,
  • operational disruptions,
  • or unforeseen circumstances.

Nazrakh shall not be held responsible for delays caused by third-party courier providers.

7. Return, Refund & Exchange

Returns, refunds, and exchanges are governed by our separate Return, Refund & Exchange Policy.

Customers are advised to review the policy carefully before making a purchase.

Nazrakh reserves the right to approve or reject return/refund requests after verification.

8. User Accounts

Users may create accounts on the website to:

  • save wishlist items,
  • track orders,
  • store addresses,
  • and access purchase history.

You are responsible for maintaining the confidentiality of your account credentials.

Nazrakh shall not be liable for unauthorized access resulting from your failure to protect account information.

9. Intellectual Property

All content on the website, including but not limited to:

  • logos,
  • branding,
  • product images,
  • graphics,
  • text,
  • videos,
  • designs,
  • and website elements

are the intellectual property of Nazrakh unless otherwise stated.

Unauthorized use, reproduction, copying, or distribution is strictly prohibited without written permission.

10. Prohibited Activities

Users agree not to:

  • misuse the website,
  • attempt unauthorized access,
  • interfere with website operations,
  • engage in fraudulent transactions,
  • upload malicious content,
  • or violate applicable laws.

Nazrakh reserves the right to terminate access for violations of these Terms.

11. Marketing & Communications

By using our website or placing an order, you may receive:

  • transactional emails,
  • order notifications,
  • SMS updates,
  • WhatsApp messages,
  • or promotional communications,

subject to applicable consent and legal requirements.

Users may opt out of marketing communications at any time.

12. Disclaimer of Warranties

Nazrakh products are offered on an “as is” and “as available” basis.

While we strive to maintain product quality and website accuracy, we do not guarantee:

  • uninterrupted website access,
  • error-free operation,
  • or complete accuracy of all information at all times.

Nazrakh does not make medical, spiritual healing, or supernatural claims regarding any product.

Our jewellery is intended for fashion and symbolic aesthetic purposes only.

13. Limitation of Liability

To the maximum extent permitted by law, Nazrakh shall not be liable for:

  • indirect damages,
  • incidental losses,
  • delayed deliveries,
  • loss of profits,
  • or damages arising from the use or inability to use the website or products.

Our total liability shall not exceed the value of the purchased product in question.

14. Privacy Policy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described therein.

15. Third-Party Services

The website may contain links or integrations with third-party platforms, including:

  • payment gateways,
  • logistics providers,
  • advertising platforms,
  • or analytics services.

Nazrakh is not responsible for the practices, policies, or content of third-party services.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India.

17. Changes to Terms

Nazrakh reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after changes indicates acceptance of the revised Terms.

18. Contact Us

For questions regarding these Terms & Conditions, please contact:

Nazrakh Fashion Pvt. Ltd.
Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh – 210001, India

Email: care@nazrakh.com
Phone: +91 6284057687
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

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