Last Updated: 12 May 2026
Welcome to Nazrakh. Your privacy is important to us. This Privacy Policy explains how Nazrakh Fashion Pvt. Ltd. (“Nazrakh”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Business Information
Business Name: Nazrakh Fashion Pvt. Ltd.
Brand Name: Nazrakh
Business Address: Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh – 210001, India
Support Email: care@nazrakh.com
Support Phone: +91 6284057687
Support Timings: Monday to Saturday, 10:00 AM – 7:00 PM IST
2. Information We Collect
When you visit our website, place an order, create an account, or interact with us, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Phone number
- Email address
- Payment information
- Order history
Account Information
- Login credentials
- Wishlist preferences
- Saved addresses
Device & Technical Information
- IP address
- Browser type
- Device information
- Cookies and browsing activity
- Website interaction data
Marketing & Communication Data
- Email subscriptions
- SMS subscriptions
- WhatsApp opt-ins
- Ad interaction and engagement data
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve website experience and performance
- Personalize your shopping experience
- Detect fraud and maintain website security
- Run marketing campaigns and retargeting advertisements
- Send promotional emails, SMS, and WhatsApp communications (only where permitted)
4. Payment Information
Payments made on Nazrakh are securely processed through trusted third-party payment gateways, including:
- Shiprocket Checkout
- Razorpay
We do not store your complete debit card, credit card, UPI, or banking details on our servers.
All payment transactions are encrypted and processed securely.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Personalize advertisements
- Measure campaign performance
These may include cookies from:
- Meta (Facebook & Instagram)
- Shopify-related services
- Analytics and remarketing tools
You can manage or disable cookies through your browser settings.
6. Advertising & Marketing
We may use your information for:
- Meta advertisements
- Google advertisements
- Email marketing
- SMS marketing
- WhatsApp marketing
- Retargeting campaigns
You may unsubscribe from promotional communications at any time using the unsubscribe link or by contacting us directly.
7. Sharing of Information
We do not sell your personal information.
However, we may share limited information with trusted third parties required for business operations, including:
- Shipping and courier partners
- Payment gateways
- Marketing service providers
- Analytics providers
- Customer support platforms
Examples include:
- Shiprocket
- Delhivery
- Blue Dart
- Razorpay
- Advertising and analytics tools
These partners only receive the information necessary to perform their services.
8. Data Security
We implement reasonable technical and organizational security measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
9. User Accounts
Users may create accounts on our website to:
- Save wishlist items
- Track orders
- Save addresses
- Access purchase history
You are responsible for maintaining the confidentiality of your account credentials.
10. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account information
- Unsubscribe from marketing communications
To make such requests, contact us at:
care@nazrakh.com
11. Children’s Privacy
Nazrakh does not knowingly collect personal information from individuals under the age of 18.
If we become aware that information has been collected from a minor without parental consent, we will take appropriate steps to remove such information.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of third-party platforms separately.
13. Changes to This Privacy Policy
Nazrakh reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be updated on this page with the revised “Last Updated” date.
Continued use of the website after changes indicates acceptance of the updated policy.
14. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Nazrakh Fashion Pvt. Ltd.
Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh – 210001, India
Email: care@nazrakh.com
Phone: +91 6284057687
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST